Well, its official, I now profile cashiers.
I feel like I should be at a Cashier Profiling Anonymous meeting. Hello. My name is Shana and I’m a cashier stalker.
I am now that crazy couponing shopper that walks up and down the aisles and looks for that perfect cashier. When I first started couponing I read on some of the websites and watched some of the extreme couponing videos about profiling cashiers. I honestly thought it was funny and just plain ridiculous.
However, I now will stand in the longest line with the longer wait time to get that perfect cashier.
So, if you are new to couponing or new to this concept in general, let’s discuss what cashiers to avoid. OLD WOMEN! Now, with that being said, you may know a great older woman cashier and I’m not saying they don’t exist, only the majority of my experiences with this stereo type has not been pleasant.
So you might be asking “Why?”
Well, as someone who is still fairly new to the couponing world, I’m still pretty nervous when I get up to the checkout. I have a lot of products in my cart and I don’t have the budget to cover the full cost. I’ve done my homework. I’ve made my list and like Santa have checked it twice (honestly like 10 times). And I clipped my coupons! According to my calculations, I know what I’m planning on spending…but then there is that cashier… She won’t crack a smile and seems annoyed by my presence, just wait until I pull out the coupons. I’ve even been treated like I’m stealing from the store!
A few weeks ago I went grocery shopping early one morning and there was only ONE cashier open. And of course it was an older woman. I gritted my teeth and got in line. As I approached, her frown was as welcoming as it got. She scanned all of my products and then I handed over my coupons….oh the face!
Now, it’s commonly known in the coupon world that manufacturer coupons are good in any store even if they say “Redeem at _______.” That’s advertising that the store paid for. So, when 2 of my coupons had another store’s name on it, she wouldn’t even scan it. I tried to explain to her how it worked, but she wasn’t having it! “We don’t accept competitor’s coupons” she repeated to me like 20 times (I’m sure it wasn’t that many but when someone doesn’t want to listen to you, it seems like it.)
Needless to say, I walked out to the car and unloaded my products. Still a little confused how the cranky cashier could just shut me down, I grabbed my 2 items that should have been cheaper and I then walked back into the store to return them.
So, this morning I got up early and went grocery shopping! I love to go on Saturday mornings. My husband is home, meaning I don’t have to drag my 6 and 4 year old around, the store is fairly empty besides some workers restocking (which means someone to ask for help around every corner), and the shelves aren’t completely cleared of the hot sales!
Well, when I walked up to check-out, the same checker was there. Lips pursed together, scowl on her face as she worked with another customer. She was at the end of the transaction handing the change over and no one in line.
But I kept walking.
And then I saw him….a young (and seriously, he looked 12) man that smiled as he scanned the products. Sure, there was the person he was helping and another in line with a very full cart, but it was worth the wait.
So, what do you look for when you are stalking…
I mean profiling…
I mean consider joining a line to check-out in?
#1. Look for young. Younger cashiers are generally more pleasant, smile, and don’t care if you have coupons. And especially if you have a LOT of coupons. I’ve even had one say “wow, great deals!” before.
#2. Look for a smile. Pleasant and easygoing cashiers makes the check-out experience a good one. If a problem does occur with your coupon, an easygoing cashier will try to help you figure out why not just hand back your coupon.
#3. Look for male. I’ve actually had many good experiences with younger female cashiers but males are just naturally laid back and easygoing. And let’s be honest, males just don’t care what you are buying and how many coupons you are using.
So…remember, to always be nice regardless of what cashier you get. As my mom always use to tell me, “kill ‘em with kindness” when dealing with a difficult person.
For my experienced couponing readers out there: What do you look for when profiling a cashier? Please comment below.
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